The next big transition of digital marketing is local. The majority of searches for businesses now come from location-aware devices, and consumers rely on reviews for everything from 6 figure cars down to $2 coffees.
Smart, frictionless technology to help your clients generate more authentic customer reviews than their competitors
Negate the effect of negative or damaging reviews without resorting to short-term or blackhat tactics
Monitor hundreds of different review sites with instant alerts when something important goes live
Rank better in local search map results and receive more organic visits without relying on traditional link-building
Boost CTR and reduce click costs in Adwords by linking a star rating to paid search ads
Give clients a fully branded widget to showcase their best reviews with more legitimacy that standard testimonials.
I love that negative feedback comes to us so we can deal with issues internally rather than the review going public before we have a chance to make it right. Ryan Joy
Partner, Brown Button Estate Services
Point a subdomain at our server, add a logo and some basic details and you’re set. Your clients now have a complete suite of tools to manage their reputation online.
Our white label platform is feature-rich and designed with SMEs in mind. Beautiful, uncluttered design means less support and hand-holding needed for your clients while also boosting usage and retention.More >>
Every partner account comes with full access to the Optimum Feedback API. You get full control to create, update and retrieve information on any of your clients, their reviews or their locations.
Generate new review requests, create deep integrations into your CRM or build segmented multi-channel marketing campaigns to target reviewers based on their sentiment.More >>
Every new client account is deployed with a standard set of campaigns, email templates, sms templates and landing pages.
Need to create a bunch of Spanish language accounts with a seven-email sequence, no SMS and a landing page that checks NPS scores? Create a template and deploy it for a new client with two clicks, saving valuable time for more important tasks.More >>
SMEs in the US may already be familiar with the idea of review management and local search, but a much larger opportunity exists in other countries where the idea is still relatively new but rapidly growing.
Get the early mover advantage in Latin America, recruit new clients in Asia or give your existing clients in different countries a platform in their own language. Optimum Feedback has full support for English, Portuguese and Spanish and other languages can be added on request.
Get aggregate information for all of your client accounts in one dashboard. See new reviews, sent requests and active locations or drill down to manage each account individually. Customize multiple attributes for any account and create your own tiered packages to maximise revenue.
Each client can sign in and have access to their specific account through your dedicated subdomain (e.g. app.youragency.com).
We believe in only ever charging you for live accounts that generate revenue. Any account you create to provide a demo for a client is on us, providing you mark it as a demo account before a full month has elapsed.
Unlike our competitors we also have no setup charges, no charges for adding your domain or white-labelling, no charges for using the API and no monthly charges too. Simply pay for each company in your account once they’ve been active for more than 30 days.More >>
Nothing short of excellent. The dashboard is powerful, yet easy to use. But the customer service by sales and tech support are even better than the application. Dan Kempka
Co-founder/President, First Impressions HQ